This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website or contact me regarding my garden design services.

Information I Collect

I collect and store personal information that you provide directly when you use my website, for example by completing a contact form or contacting me by email or telephone.

This information may include:

• Your name

• Email address

• Telephone number

• Postal address (where provided)

• Details relating to your garden or property

• Communications between you and me

As part of the garden design process, I may also collect photographs or videos of your garden or property. These are used to assist with providing services. In some cases, images may also be used for business purposes such as marketing. Further details, including how to opt out, are set out in my Terms of Engagement. A copy is available on request by emailing me.

I also collect certain non-personal information automatically when you visit my website, including:

• Session information

• Page response times

• Traffic data

• Length of visits

• Page interaction information

• Approximate location data

• Methods used to browse away from pages

This data is collected using cookies and analytics tools to help me understand how visitors use the website and to improve its performance.

How I Use Your Information

I process personal data in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

The information collected is used to:

• Respond to enquiries submitted via my website

• Communicate with you regarding garden design services

• Provide and manage my services

• Improve the website and service offering

• Comply with legal and regulatory obligations

I do not use your personal data for email marketing or newsletters.

How Your Information is Stored

My website is hosted on the Squarespace platform. Your data may be stored through Squarespace’s data storage, databases and applications. Squarespace stores data on secure servers and uses appropriate technical and organisational measures to protect personal data.

I retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements.

Cookies and Analytics

My website uses cookies and analytics tools to:

• Ensure the website functions correctly

• Analyse website traffic and usage

• Improve user experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data I hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data, where applicable

• Request restriction of processing

• Object to the processing of your personal data

To exercise any of these rights, please contact me at: katynoon.gd@gmail.com

Third-Party Links

My website may include links to third-party websites. These sites have their own privacy policies, and I am not responsible for their content or privacy practices.

Security

While I take reasonable steps to protect your personal data, transmission of information via the internet or email is not completely secure. Any transmission is at your own risk.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will take effect immediately once posted on this page. Please review it periodically.

Contact

If you have any questions about this Privacy Policy or how I handle your personal data, please contact me at: katynoon.gd@gmail.com